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Demo - ITIL® Service Operation


The ITIL Service Operation Certification Training is a 3-day (21 contact hour) course which provides you with the knowledge of management level concepts and core information of the activities and techniques within service operation. To achieve the ITIL Service Operation certificate in IT service management you must complete all units and successfully pass the corresponding examination.

  • Module 1 - Introduction to Service Operation (SO)
Completion rules
  • All units must be completed