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Demo - ITIL® Service Design


The ITIL Service Design Certification Training is a 3-day (21 contact hour) course which provides you with the knowledge of management level concepts and core information of the activities and techniques within service design. To achieve the ITIL Service Design certificate in IT service management you must complete all units and successfully pass the corresponding examination.

  • Module 1 - Introduction to Service Design (SD)
Completion rules
  • All units must be completed