The ITIL Foundation Certification Training is a 19 hour course covering basic ITIL concepts, terminology, and structure, as well as the core principles of ITIL practices for service management. This 100 level course is for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
Get a complete, interactive self-directed learning experience for the ultimate in flexibility and value for your time and training budget. All formats provide the materials you need to pass the exam, plus dozens of course resources and handouts. Our eLearning and Computer Based Training formats feature voice-overs, interactive activities and quizzes to keep you engaged and make sure that you can go beyond the exam and immediately apply what you've learned.
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